Browse F.A.Q. Topics
Can I use Gluten Free bread and cake mixes in my Zero Gluten Baker?Yes, follow the instructions on the pack and select bake programme 19
Where can I purchase Gluten Free flour?You will find most of the major supermarkets stock a wide selection of Gluten Free flour and other Gluten Free baking ingredients.
Can I use recipes from my own/other cookery books and bake them in my Zero Gluten Baker?Yes the recipe book you got free when you purchased your Zero Gluten Baker are a selection of the most popular recipes, written, tried and tested by a top Italian chef.
When baking 1 cake which position on the tray rack do I use, the bottom or the top?If you are baking 1 cake, we suggest you place the cake tray at the top of the tray rack
It is the first time I have used my Zero Gluten Baker. It has just started to bake and there is a burning smell and a small amount of smoke coming from the baker. Is this OK?Yes it is normal. The first time you bake with your machine you may notice a slight burning smell and possibly so smoke, this is down to the elements being heated for the first time, the same as the first time you use a new oven.
Are the loaf tin, trays and paddles dishwasher safe?The loaf tin, trays and paddles should not be put in the dishwasher. Washing in the dishwasher may cause damage to the non stick finish. We recommend that you wash them using a soft cloth and warm soapy water. Ensure not to use anything abrasive such as cleansers, scouring pads etc
Are there other additional baking accessories that are different from those included with my Zero Gluten Baker?No, all the accessories you will require are included with your Zero Gluten Baker.
Why are there two paddles?There’s two paddles to ensure the gluten-free dough is evenly kneaded and mixed.
How do I reset my Zero Gluten Baker?
What accessories come supplied with the Zero Gluten Baker?The 6 piece non-stick bakeware set includes 1 x loaf tin, 2 x ciabatta/cake trays, 2 x bread roll/cake trays, 1 x tailor-made rack
The cable on my Zero Gluten Baker is not long enough to reach my socket. What can I do?You can use a trailing socket.
How long is the guarantee?2 years from date of purchase
Does the machine do everything for you?For loaves yes – it’s so easy. It’s so easy to use, just measure and add the ingredients, press start and the machine will do the rest. For items using the ciabatta or bread roll tins, you must open the machine after the mixing process and transfer the mixture into the different tins. The recipe book clearly provides instructions for each of the recipes and lets you know which programme and tin for use for each.
What can you do with the 7 gluten free programs?All processing of sweet and savoury, in 3 different forms , using as a basis the gluten-free flours on the market, which are basically of 3 types: flour for white bread to whole wheat bread and cake recipes Essential to the diet in the case of celiac disease or gluten intolerance temporary.
Is the Zero Gluten Baker only for celiacs and people with allergies?No, Zero Gluten Baker the right product for those who choose to follow a “Healthy Diet "and for those who have the passion to make bread at home.
What size loaf can you make in the Zero Gluten Baker?
What is the difference between the Zero Gluten Baker and a regular breadmaker?Text
My Zero Gluten Bread Baker is faulty. What do I do?We are sorry to hear your product may be faulty. Please send an e-mail to firstname.lastname@example.org. including a contact telephone number and we will get back to you with further instructions
Is there a customer service telephone number I can contact?Yes you can contact Zero Gluten Baker helpline on 01606 842878
How long is the warranty on the Zero Gluten Baker?You get a two year warranty with your Zero Gluten Baker.